Support
Help with Lintel for hotel staff, managers and admins.
I did not receive a sign-in code
Check the address is your work email and look in spam. Codes expire after ten minutes; ask for a new one. If your hotel has not invited you yet, ask your manager for an invite code.
The app says I already checked in
Lintel accepts one check-in per shift so the department figures stay fair. You can check in again on your next shift.
Why can my manager not see my department's figures?
Figures appear the day after a day closes, and only for groups of at least five people. Smaller teams are shown combined.
Deleting your account
Open Account and settings, type DELETE and confirm. Your account is removed straight away.
Contact
Email alexstass@icloud.com. Please do not include check-in answers or guest details.
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